Terms and Conditions - Last updated 17 June 2025
Website Information & Content
We do not provide notice of changes to our terms and conditions. The last time these were amended or updated will always appear at the top of this page.
Please ensure you familiarise yourself with our terms and conditions. Use of the information or access to any of the information in what so ever form from this website constitutes your acceptance of these terms.
The information on this website is for general information and generic guidance only. Due to the varying nature of financial situations from one person to another you are responsible for ensuring you seek further advice as to the relevance and use of the information to your own personal circumstances and financial objectives.
Reach Up Financial Coaching is not a registered financial advisor as we do not and will never arrange financial products for you from lenders, insurers, investment entities or other organisations.
The purpose of our services and information is to assist you connect the missing pieces when it comes to how you manage money so that you are better equipped and knowledgeable about the things that influence the outcomes you may experience or be experiencing with your finances. By doing so you are better positioned to ask the right questions and make better educated decisions whenever you are considering loans, insurance, investments and other such monetary decisions including your normal day to day management.
Reach Up Financial coaching and it’s representatives or employees are not liable for any loss caused (except for any liability which by law cannot be excluded), whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.
Calculators, tools articles and blogs
Any calculators and tools, articles or blogs on this website are provided for your information and to help illustrate scenarios. The results should not be taken as a substitute for professional advice. All reasonable care has been taken in preparing and designing the calculators and tools.
The information presented is intended for general educational purposes only and does not constitute financial advice. While every effort has been made to ensure accuracy, ReachUp and its authors make no representation or warranty regarding the completeness, reliability, or suitability of the information for your personal circumstances.
Loans, mortgages, and financial regulations in New Zealand are subject to change, and the content here may not reflect the most current legal or market developments. You are encouraged to seek advice from a qualified, authorised financial adviser, mortgage broker, or lender who can assess your specific financial situation, goals, and risk tolerance before making any decisions.
ReachUp assumes no responsibility for any losses incurred as a result of using or relying on the content of this article.
Coaching and Service Agreements
Any paid services will always be accompanied with an agreement clearly stating the intentions of Reach Up Financial Coaching so that you are fully aware of how we assist you and any other terms applicable for the period of any coaching or support.
Links
We link to external sites for your convenience. We are selective about which external sites we link to, however we do not endorse external sites. When following links to other websites, we encourage you to examine the copyright, privacy and disclaimer notices on those websites. Please report any broken links.
Case studies and videos
Case studies and videos relate to real experiences shared with us by both clients and third party individuals. We make every effort to ensure these are portrayed in true context. This assists us to illustrate different financial situations that people face. Please note – photos & names will be changed to protect identity where requested.
Testimonials & Reviews
Whilst testimonials & reviews on this site are based on real-life examples and outcomes from using our services, the names and photos used may be changed to protect client privacy therefore when reading any reviews we ask you to focus on the review itself since this is accurate when reflecting on whether these examples are relevant to your own experiences or objectives.
Contact and Correction
To contact us and bring to our attention any concerns you may have regarding information on this website or our services, please email [email protected] We aim to respond within 48 hours.